Leaders in Law

Injured at an Amazon Warehouse? Here’s What You Need to Know

Working in an Amazon warehouse can be demanding and sometimes dangerous. If you’re an Amazon warehouse worker and you’ve been injured on the job, it’s important to know your rights and what steps to take next. This guide will walk you through the essentials in simple terms.

Understanding Your Rights

What is USERRA?

USERRA stands for the Uniformed Services Employment and Reemployment Rights Act of 1994. This law is designed to protect the employment rights of veterans and military service members. It ensures that people who serve in the military are not disadvantaged in their civilian careers because of their service.

Why Was Caonaissa’s Case Important?

Caonaissa, an Amazon warehouse worker and Army reservist, claimed that Amazon violated USERRA by not paying her full wages during her short-term military leave. Instead, Amazon offered her differential pay, which is the difference between her Amazon wages and her military pay. Caonaissa argued that Amazon treated other types of short-term leave, like jury duty and bereavement leave, more favorably by offering full pay.

What is Differential Pay?

Differential pay is when your employer pays you the difference between your regular wages and what you earn from another source, like the military. For example, if you usually make $100 a day at Amazon but earn $60 a day from military service, Amazon would pay you the $40 difference.

The Court’s Decision

Standing and Mootness

Amazon argued that Caonaissa’s case should be dismissed because they eventually gave her the differential pay she was owed. However, the court found that Caonaissa’s claim for full pay was still valid and had not been resolved.

Comparability of Leave Types

The court looked at whether military leave is comparable to other types of leave like jury duty or bereavement leave. They found that Caonaissa had a valid point that these types of leave could be considered similar in terms of duration, purpose, and whether the employee can choose when to take the leave.

Amazon’s Leave Policies

Amazon argued that their leave policies were fair and that military leave was not the same as other types of leave. However, the court decided that Caonaissa had presented enough evidence to show that Amazon’s policies might be unfair to military service members.

What Should You Do If You’re Injured?

If you’re an Amazon warehouse worker and you get injured on the job, here are some steps you should take:

  1. Report the Injury Immediately: Tell your supervisor about your injury as soon as it happens. This is important for creating an official record.
  2. Seek Medical Attention: Get medical help right away, even if your injury seems minor. Some injuries can get worse over time.
  3. Document Everything: Keep records of all medical visits, treatments, and any communication with Amazon about your injury.
  4. Understand Your Rights: Know that you have the right to be treated fairly and to receive the benefits you’re entitled to under the law.
  5. Consider Legal Help: If you’re unsure about your rights or if you feel that Amazon is not treating you fairly, it might be helpful to consult with a legal professional who specializes in workplace injuries.

Getting Legal Assistance

If you find yourself overwhelmed or unsure about the steps to take after an injury, it may be beneficial to seek legal assistance. An attorney who specializes in workplace injuries can help you navigate the complex process of filing a claim and ensure that your rights are protected. For those specifically injured at an Amazon warehouse, consider consulting an Amazon Warehouse injury attorney to get expert advice tailored to your situation.

How to File a Claim for Your Injury

Filing a claim for a workplace injury can seem overwhelming, but it’s a crucial step to ensure you receive the benefits and compensation you deserve. Here’s a simple guide to help you through the process.

Step 1: Report the Injury

The first thing you need to do is report your injury to your supervisor or manager. It’s important to do this as soon as possible. Delaying the report can complicate your claim and may even jeopardize your benefits. Make sure to:

  • Provide Details: Explain how the injury happened, where it occurred, and any immediate symptoms you experienced.
  • Follow Up in Writing: After verbally reporting your injury, follow up with a written report. This creates an official record of your injury.

Step 2: Seek Medical Attention

After reporting your injury, seek medical attention immediately. Even if the injury seems minor, a healthcare professional can assess the full extent of your condition. Remember to:

  • Keep Records: Save all medical reports, receipts, and any other documentation related to your treatment.
  • Follow Doctor’s Orders: Adhere to the treatment plan and any restrictions your doctor recommends. This not only aids your recovery but also supports your claim.

Step 3: File a Workers’ Compensation Claim

In most cases, workplace injuries are covered by workers’ compensation. Here’s how to file a claim:

  • Obtain the Necessary Forms: Your employer should provide you with the forms needed to file a workers’ compensation claim. If they don’t, you can usually find them on your state’s workers’ compensation website.
  • Fill Out the Forms: Complete the forms with accurate and detailed information about your injury and how it happened.
  • Submit the Forms: Return the completed forms to your employer and keep a copy for your records. Your employer will then submit the forms to their workers’ compensation insurance provider.

Step 4: Follow Up on Your Claim

After submitting your claim, it’s important to follow up to ensure it’s being processed:

  • Check Status: Regularly check the status of your claim with your employer or the insurance provider.
  • Respond Promptly: If the insurance provider requests additional information or documentation, respond as quickly as possible to avoid delays.

Step 5: Understand Your Benefits

If your claim is approved, you’ll receive benefits to help cover your medical expenses and lost wages. These benefits can include:

  • Medical Treatment: Coverage for all necessary medical treatments related to your injury.
  • Temporary Disability Benefits: Payments to cover lost wages if you’re unable to work while recovering.
  • Permanent Disability Benefits: Compensation if your injury results in a permanent disability.

Step 6: Know Your Rights if Your Claim is Denied

If your workers’ compensation claim is denied, you have the right to appeal the decision:

  • Review the Denial: Carefully read the denial letter to understand why your claim was denied.
  • File an Appeal: Follow the instructions provided in the denial letter to file an appeal. This usually involves submitting additional documentation or attending a hearing.
  • Seek Legal Help: Consider consulting with a legal professional who specializes in workers’ compensation claims to help you navigate the appeals process.


Being injured at work can be stressful, but knowing your rights can make a big difference. If you’re an Amazon warehouse worker, you have protections under the law, especially if you’re also serving in the military. Understanding these rights and taking the proper steps can help you get the compensation and treatment you deserve.